Coronavirus (COVID-19)

Coronavirus Policy

This policy outlines some of the key measures I have taken to reduce the risk of spreading Coronavirus (COVID-19). Please note the content may be subject to change.

Adhering to guidelines

Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).

COVID-19 Risk Assessment

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;
  • think about who could be at risk;
  • decide how likely it is that someone could be exposed; and to
  • act to remove the activity or situation, or if this isn’t possible, control the risk.

Health screening

Prior to seeing any of my clients, I will be:

  • monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.
  • contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
  • asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.

Enhanced cleaning and hygiene measures

I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising.

Adapting or restricting treatments

It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.

Maintaining social distancing

Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.

Cancellations policy

If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.



5th January 2021:

Unfortunately due to Lockdown No 3 we are now temporarily closed again for treatments until further notice. I’ll be contacting anyone booked in over the coming days. 😔
Thank you to those of you who’ve purchased Aromatherapy products and Candles during these hard times, it is hugely appreciated. Please let me know if you’d like to arrange a doorstep collection. 😘😇
I’ll be doing some social media content as well to help support you through this. We can do this, supporting each other. In the meantime, stay safe, happy & healthy, Love Jude x 🙏🤗🥰


19th December 2020:

On 19 December, the Prime Minister announced that due to a new, more transmissible strain of coronavirus, a fourth tier – tier 4 – will be added to the existing tier system in England, with areas in London, the South East and East of England entering tier 4 from 20 December 2020. 

Government guidance for areas in tier 4 currently states that businesses and venues that must close in England include those offering beauty, tanning, nail, spas, and massage services. Furthermore, “it is also prohibited to provide these services in other people’s homes”. We have contacted the government to clarify if there are any circumstances under which our members can continue to work in a tier 4 area and will update this webpage, as and when we learn new and reliable information – thank you for your patience while we wait for a response from the government.

Previous update in lockdown:

After many weeks of media speculation, with much contradictory and ever changing advice, the Government announced that our industry can be open for treatments (although we are still awaiting confirmation re Pregnancy Treatments, Facials and Baby Classes).

I am working hard to get everything in place for reopening on 15th September; as from a practical point of view there is still much to do.

Working conditions will be very different. I am in the process of writing risk assessments and protocols for myself and clients, for safe practice along with decisions on how best to treat and with which PPE. I’ve delayed making these decisions as guidelines have continually changed. I am in close contact with my Governing Body and Insurance Co and working together to adhere to the World Health Organisation and Government Guidelines for all our safety.

For your added peace of mind, I am taking various updated Courses for Control of Cross Infection and Health & Safety Hygiene in relation to Covid-19.

I appreciate your patience whilst I complete all the preparations I need to put in place to fulfil mandatory protocols to ensure safe and relaxing treatments for everyone.

I’m also aware of the emotional and mental health impact this has had on me and as many of you are aware, I have an Auto Immune condition and therefore need to take extra care for both my own well-being as well as yours.  As you know I work very much holistically and energetically, therefore, it really matters to me that I am in the best head space possible for all my clients.

I will keep you updated on the progress in reopening the Escape Holistic Therapies Therapy Room.

As a thank you to my loyal customer base, when I return to working, I will be treating only current clients for the time being.  I will contact all the clients I had to postpone, due to closure, as priority bookings. 

Please be assured I am working hard in getting ready to relax, replenish, nourish and help restore you back to well-being and nurture your post lockdown emotions.

I look forward to welcoming you all again soon.

In the meantime, stay Safe, Happy & Healthy, Kindest regards  Jude 🙏 💚🙏

Please see and support my face book page Thank you.

Previous post on lockdown:

This is the post I hoped I wouldn’t have to write. 😢

It is with a heavy heart that I have to inform you that, following government advice, I will be postponing all Baby Classes, Massage and Holistic Treatments with my clients with immediate effect, until it is deemed safe and acceptable to run them again.

I am deeply saddened by this very difficult decision, at a time when positive touch has never been more needed by those in our local community. Where we are faced with an unprecedented situation where social distancing has become imperative to protect the health and well-being of not just myself and my clients, but globally – for humankind.

Please stay well and continue to be compassionate to yourselves and others at this difficult time. As always, I thank you for your patience, understanding and loyalty to me and my practise.
Please keep in contact. I am still here, to help at these troubling times. I will be posting suggestions, quotes, ideas, clips and links to help and support you all.  

Please see and support my face book page Thank you.

I hope this time passes quickly and very much look forward to being able to welcome you all back in the near future.

I will see you on the other side!

With love, support & understanding, Jude xx 🙏🤗😘

Please be aware I will be extending all expiry dates on Gift Vouchers as required, so they can still be used once I can resume treating you all again.  Thank you for your continued support.